Frequently asked questions

• Black Friday & Cyber Monday order delays

  Please note orders placed during our massive Black Friday & Cyber Monday event are slightly delayed due to the number of orders received. Orders placed prior to Monday 2/12 will leave our warehouse...

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• Change of Mind Returns Policy

  "Change of mind" includes purchases you have made in error eg accidentally ordered the wrong size or colour, items that don't fit the way that you would like or unwanted gifts. If your item is faul...

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