Cotton On App, Perks & Promotions
When will I receive points and vouchers for a recent Online Order?
Perks points are added to your account when your order physically leaves the warehouse and is scanned by our delivery partner. Once the points are added, if you are then eligible for a voucher, thi...
How can I view my Perks points balance?
Your perks points balance is located in the top right-hand corner of the website by selecting Your Perks from the drop-down menu. All purchases made in-store are calculated at the end of each day, ...
How and when will I receive my voucher?
Your vouchers will be emailed to you. The Payday Vouchers are emailed the day after you reach your spend and once your order has been dispatched from the warehouse if you're shopping online.
Login/Sign in issues 1. If you are unable to access your account details, or if you are being logged out multiple times per session and having to sign in again please check the following: - Check i...
What is Cotton On & Co. Perks?
Cotton On & Co. Perks is a free rewards program designed to allow us to thank you for your loyalty and reward you for shopping across our seven brands. Perks members receive a $10 voucher for every...
What do I need to sign up?
You can sign up to Cotton On & Co. Perks online here, or head in to store. You will need to provide: Your first name and last name A personal email address We also ask for your date of birth, the...
How do I enter my promo code?
Promo codes can be entered via the my bag page by selecting "Apply a promo code" and entering the code provided. Please note that promo codes are case sensitive. Code not applying? See My promo ...
My promo code doesn't work
Having trouble with a promo code? Visit How do I enter my promo code to ensure you are entering the code in the correct place. Have a Perks Voucher code? Visit Help, my voucher isn't working online...