Delivery & Tracking

Delivery

  • AUS Delivery Delays - September 2021

    Due to a backlog in delivery through the Auspost network - your order may take longer than usual to arrive. Please allow an additional 5-7 business days for your parcel to be delivered. You can vie...

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  • Delivery Cost & Information

    Basic delivery information is below;   For an estimate on your delivery times, you can visit https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/ - and enter the from postcode a...

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Tracking

  • Where is my tracking number?

    If you haven't yet received a tracking number, that means we're working on processing your order. Your tracking number will be sent via email as soon as your order leaves our warehouse. This can ta...

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  • How can I track the delivery of my order?

    Click & CollectOnce your parcel arrives in-store you will receive an SMS or email to let you know your order is ready to collect. This can take from 3-7 business days depending on the store selec...

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  • Order delays due to Covid-19

    We are currently experiencing delays with order dispatch due to the ongoing Coronavirus pandemic. Please read through our FAQ's which will help answer any questions regarding order delays. https://...

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Click & Collect