Delivery & Tracking
How can I track the delivery of my order?
Our estimated delivery times are listed on our Delivery information page. Click & CollectOnce your parcel arrives in-store you will receive an SMS or email to let you know your order is ready to...
Order delays due to Covid-19
We are currently experiencing delays with order dispatch due to the ongoing Coronavirus pandemic. Please read through our FAQ's which will help answer any questions regarding order delays. https://...
Where is my tracking number?
If you haven't yet received a tracking number, that means we're working on processing your order. Your tracking number will be sent via email as soon as your order leaves our warehouse. This can ta...
Click & Collect - Parcel Collection
What time can I collect my order from store?The opening hours are displayed in the checkout when you select a store. To confirm opening hours, you can contact the store directly. How will I know wh...
Where can I collect my Click & Collect order?
Click & Collect is available in select stores. You can find your nearest Click & Collect store during checkout or on any product information page.