Delivery & Tracking
Order delays due to Covid-19
We are currently experiencing delays with order dispatch due to the ongoing Coronavirus pandemic. Please read through our FAQ's which will help answer any questions regarding order delays. https://...
Where is my tracking number?
If you haven't yet received a tracking number, that means we're working on processing your order. Your tracking number will be sent via email as soon as your order leaves our warehouse. This can ta...
How can I track the delivery of my order?
Our estimated delivery times are listed on our Delivery information page. Click & CollectOnce your parcel arrives in-store you will receive an SMS or email to let you know your order is ready to...
Click & Collect - Parcel Collection
What time can I collect my order from store?The opening hours are displayed in the checkout when you select a store. To confirm opening hours, you can contact the store directly. How will I know wh...
Where can I collect my Click & Collect order?
Click & Collect is available in select stores. You can find your nearest Click & Collect store during checkout or on any product information page.