Delivery & Tracking

Delivery

  • Australian Delivery Information

    Click & Collect - FreeDelivered from our warehouse to select stores within 1-7 business days. Once your order arrives in store you will be notified by email and/or sms. Standard Delivery - $9.0...

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  • International Delivery Information

    International Orders - $20.00Delivered within 10-30 business days   New Zealand Orders - $13.00FREE for orders over $85!Delivered within 10-30 business days   For Australian Delivery please see Aus...

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  • Is Melbourne Metro Same Day delivery available in my area?

    Same day delivery is available in the following Melbourne Metro areas: 3000, 3002-3004, 3006, 3008, 3011-3013, 3015-3016, 3018-3023, 3025-3034, 3036-3049, 3051-3061, 3065-3068, 3070-3076, 3078-3079...

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  • Shipster

    Is Shipster available in my area? Shipster is available to residents of metro areas of Sydney, Melbourne and Brisbane.  Sydney metro postcodes: 1000-1935, 2000-2079, 2085-2107, 2109-2156, 2158, 216...

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  • What happens if my order is received damaged or incomplete?

    Sorry your order hasn't arrived as it should have. Please get in touch using the contact us button below so that we can assist you further. To speed up the process make sure you include: Your orde...

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Tracking

  • Where is my tracking number?

    If you haven't yet received a tracking number, that means we're working on processing your order. Your tracking number will be sent via email as soon as your order leaves our warehouse. This can ta...

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  • How can I track the delivery of my order?

    Our estimated delivery times are listed on our Delivery information page.  Click & CollectOnce your parcel arrives in-store you will receive an SMS or email to let you know your order is read...

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  • My order hasn't arrived yet, what should I do?

    Postal orders If your order hasn't yet arrived the first step would be to check the tracking details for your order. If this doesn't seem to be moving and its past your expected delivery date pleas...

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Click & Collect