Delivery & Tracking

Delivery

  • Delivery Cost & Information

    Basic delivery information is below;   For an estimate on your delivery times, you can visit https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/ - and enter the from postcode a...

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Tracking

  • Where is my tracking number?

    If you haven't yet received a tracking number, that means we're working on processing your order. Your tracking number will be sent via email as soon as your order leaves our warehouse. This can ta...

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  • How can I track the delivery of my order?

    Click & CollectOnce your parcel arrives in-store you will receive an SMS or email to let you know your order is ready to collect. This can take from 3-7 business days depending on the store selec...

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Click & Collect

  • Click & Collect - Parcel Collection

    What time can I collect my order from store?The opening hours are displayed in the checkout when you select a store. To confirm opening hours, you can contact the store directly.  How will I know w...

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  • Where can I collect my Click & Collect order?

    Click & Collect is available in select stores. You can find your nearest Click & Collect store during checkout. Just select click and collect as your delivery method, enter your suburb or postal c...

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