The answer to most of our frequently asked questions can be found here in our help centre.
Delivery & Tracking
Information on delivery times, fees, Melbourne Metro delivery regions, Shipster and Deliver to Store.
Ordering & Accounts
Information on updating your order, payment options, online accounts and email subscriptions.
Returns policy information and how to make your return.
Product & Store
Information regarding our stores and products, including our size guides, where to find further product details, Gift Cards, Store to Door & how to get in touch with a store.
Perks & Promotions
Information on Cotton On & Co. Perks, promotions and discounts.
We accept Visa, Mastercard, AMEX, Paypal and gift cards. We also offer a range of Buy Now Pay Later options.