Returns Process

  • Where is my refund?

    Online: When returning your parcel, please ensure you make a note of your tracking number so we can validate when it is received at the warehouse. Once our warehouse receives it, the team will proc...

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  • Returns Process

    Online & store purchases can be returned in-store provided they meet our change of mind or faulty returns policy.  RETURNS PROCESS Take your item(s) to a Cotton On Group store in Australia. To fin...

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