If you have received an error and are being asked to contact customer service, you may have been stopped for suspicious behavior at the checkout. This can be as simple as entering the CVV code incorrectly too many times or copying and pasting your details.

Please ensure you carefully enter your info to avoid any issues as our fraud detection system is robust and will be quick to stop any potential fraudulent behavior. If this occurs, the quickest way to resolve it is to contact our customer service team via chat to confirm.