Please Note:The extreme weather conditions are impacting our mail and parcel networks and resulting in delivery delays in and out of northern NSW, down to Coffs Harbour, and all of Queensland. Please check your individual tracking page for an update on your parcel, or visit the Australia Post website for delivery service updates. Alternatively, please reach out to our team via chat for further support. We appreciate your patience and understanding as we work through this disruption.
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Contact Us

Customer Service

You can contact our customer service team via chat by clicking the red chat/help icon on the bottom right side of your screen. Or contact us via Facebook and Twitter.

If you'd prefer to email us instead, you can do so customerenquiries@cottonon.zendesk.com

Alternatively, you can give us a call on 03 8737 9388 between 9 am and 6 pm.

Please note that our chat function is the quickest way to get a resolution - our email channel may take up to 12 hours to receive a response.

Media Enquiries

For media, public relations or marketing enquiries, you can email the PR team via: pr@cottonon.com.au

Vendor, supplier and production enquiries

If you are a vendor or supplier interested in letting us know about your products or services, please email our production team. Email: production@cottonon.com.au 

Cotton On Group corporate website

For corporate information or enquiries, please visit us at cottonongroup.com.au 
Contact details for corporate enquiries can be found here.

Recruitment

Further information and contact details for our Recruitment team can be found through this link.

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