Customer Care Centre Australia

Please Note:The extreme weather conditions are impacting our mail and parcel networks and resulting in delivery delays in and out of northern NSW, down to Coffs Harbour, and all of Queensland. Please check your individual tracking page for an update on your parcel, or visit the Australia Post website for delivery service updates. Alternatively, please reach out to our team via chat for further support. We appreciate your patience and understanding as we work through this disruption.

My card was lost/stolen, what do I do?

Let us know by choosing the "Contact Us" link below so that we can cancel your existing card. The team in store can then issue a new one on your next visit.