Customer Care Centre Australia

Please Note:The extreme weather conditions are impacting our mail and parcel networks and resulting in delivery delays in and out of northern NSW, down to Coffs Harbour, and all of Queensland. Please check your individual tracking page for an update on your parcel, or visit the Australia Post website for delivery service updates. Alternatively, please reach out to our team via chat for further support. We appreciate your patience and understanding as we work through this disruption.

How can I find out what material your items are made from?

The product description section of the product page usually lists the product composition, or the material it is made from. If you can’t find this information in the product description, please get in touch with us using the 'Contact Us’ button below and we’ll find out for you!

If you’re interested in learning more about our ethical sourcing, visit the Cotton On Group Ethics webpage.