Please Note:The extreme weather conditions are impacting our mail and parcel networks and resulting in delivery delays in and out of northern NSW, down to Coffs Harbour, and all of Queensland. Please check your individual tracking page for an update on your parcel, or visit the Australia Post website for delivery service updates. Alternatively, please reach out to our team via chat for further support. We appreciate your patience and understanding as we work through this disruption.
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Can I lay-by an item?

Lay-by is offered in a limited number of stores.

Please be sure to contact your local store to confirm that they are able to offer lay-by. 

For store contact details or to enquire further about our lay-by policy, you can locate your nearest store using our Store Finder.

 Please note that lay-by is not available for all items.

Lay-by Terms and Conditions 

  • Lay-by is only available in-store, and cannot be used for online purchases.
  • Mark Tuckey MT x CO items cannot be put on lay-by.
  • A deposit to the value of 20% of the total purchase price is required to begin a lay-by.
  • Payments are to be made fortnightly. 
  • Lay-bys should not exceed a 4-week period.
  • Failure to complete payments in the specified time makes the goods and the 20% deposit liable for forfeiture.
  • A lay-by can be cancelled by the purchaser within the 4-week period however the 20% deposit is payable as a cancellation fee.
  • Lay-by parcels cannot be split or transferred without the 20% deposit being paid as a cancellation fee.
  • Lay-by items cannot be exchanged or refunded after the lay-by has been finalised and collected.
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