Tracking

  • Order delays due to Covid-19 We are currently experiencing delays with order dispatch due to the ongoing Coronavirus pandemic. Please read through our FAQ's which will help answer any questions regarding order delays. https://...

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  • Where is my tracking number? If you haven't yet received a tracking number, that means we're working on processing your order. Your tracking number will be sent via email as soon as your order leaves our warehouse. This can ta...

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  • How can I track the delivery of my order? Our estimated delivery times are listed on our Delivery information page.  Click & CollectOnce your parcel arrives in-store you will receive an SMS or email to let you know your order is ready to...

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  • Media Enquiries For media, public relations or marketing enquiries, you can email the PR team via: pr@cottonon.com.au

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