Please Note: We are experiencing delivery delays due to increased orders and a busy delivery network. Please allow an additional 5-7 business days for delivery. Returns are also taking longer to process than expected. We thank you for your patience and understanding.

Where is my tracking number?

If you haven't yet received a tracking number, that means we're working on processing your order. Your tracking number will be sent via email as soon as your order leaves our warehouse. This can take 1-3 business days depending on how your order will be delivered. (orders with personalised product will take an additional 3 days on top of this)

If after this time, you do not have a tracking number, you can contact our customer service team for assistance via chat by clicking the red chat/help icon on the bottom right side of your screen.


Standard, Express, or International Delivery

Your tracking number will be sent with the subject "Your order is on its way"

Click on the Track Delivery button or copy the Tracking Number starting with P at the top of the email and enter it online via the below link:


Your tracking email will look like this: 





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